We require information from customers in the following cases:
when placing orders;
when contacting us;
when registering for the newsletter.
When visiting the website www.shop.frohsinn.ch, various information is stored as standard (including IP address, time and duration, operating system, browser, page view and website from which the customer visits store.frohsinn). The pseudonymized data is used exclusively for statistical purposes and to optimize the Internet offering.
Beyond that, personal data is only stored if the customer provides it voluntarily as part of the personalization (e.g. for the purpose of an order) on the website. The customer can object to the use of data at any time. Upon request, store.frohsinn will provide the customer with information about the data stored about the customer free of charge. store.frohsinn will delete, correct or block the customer's data upon request.
2.Use of the data
store.frohsinn processes and uses personal data for order processing, to maintain customer relations, to analyze user behavior, to conduct market research and market analysis, and for marketing purposes (especially for sending a newsletter by e-mail). The customer can unsubscribe from the newsletter mailing at any time by clicking on the corresponding link in the newsletter. The required data may be forwarded for this purpose to service providers who provide services, such as the operation of websites, as part of an order data processing or order processing. Customers can object to the forwarding of their data for advertising purposes at any time.
store.frohsinn always strives to protect personal data and uses the SSL procedure for this purpose.
store.frohsinn takes appropriate technical and organizational measures to protect customer data against unauthorized processing and to ensure the confidentiality, availability and integrity of personal data. However, the customer is responsible for the confidentiality of any passwords for this website.
store.frohsinn asks its customers to note that the Internet is generally not considered a secure environment and that data transmitted via the Internet may be accessible to unauthorized third parties, which may lead to disclosure of this data, modification of the information content, or technical malfunctions. Despite extensive technical and organizational security precautions, it is possible that data may be lost or intercepted and/or manipulated by unauthorized persons. It is the responsibility of customers as website users to inform themselves about the necessary security precautions and to take appropriate measures in this regard. If customers send confidential information to store.frohsinn, they do so at their own risk. In case of doubt, store.frohsinn asks its customers to contact its employees in a more secure manner.
Most browsers accept cookies by default. In order to use our shopping cart, the temporary cookies must be allowed. The customer can allow or disallow temporary and stored cookies independently in the security settings. If the customer disables cookies, certain features on our website may not be available to the customer, and some web pages may not be displayed properly.
store.frohsinn uses a tracking tool to collect and store data for marketing and optimization purposes. Google Analytics is used as the tracking tool.
www.shop.frohsinn.ch uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses so-called "cookies": text files that are stored on the customer's computer and that enable an analysis of the customer's use of the website. The information generated by the cookie about the customer's use of the website (including the customer's IP address) will be transmitted to and stored by Google on servers in the United States. store.frohsinn will use this information for the purpose of evaluating customer use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
The customer can object to the collection and storage of data by Google Analytics at any time with effect for the future. To do so, the following link must be used: http://tools.google.com/dlpage/gaoptout?hl=de
store.frohsinn uses Google Analytics with the extension "_anonymizeIp()". This shortens the IP addresses collected by Google Analytics. This measure is intended to prevent Google from merging IP addresses with personal data.
If you have any questions about these provisions, please contact: email@example.com
Version from 21.06.2022